How does a subscription work, and how do I sign up?
Our subscriptions are the perfect way to keep your closet as fresh as possible! We offer packs of staple threads, or rotating monthly packs with colors that update each month. You choose the pack and shipment frequency, and we automatically send you fresh threads to keep your closet stocked.
Subscribers also enjoy free shipping on all subscription orders, and early access to new or limited edition colors.
To sign up, shop our subscription optionshere. Just choose the pack you’d like to receive, your style, size, and frequency preference, and add it to your cart. After you place your first order, we’ll automatically ship your next one at the cadence you choose.
How do I cancel my subscription?
To cancel your subscription, follow the steps below.
- Log into your Fresh Clean Threads account
- Click Upcoming Orders
- Select the subscription pack you’d like to cancel
- Click Edit Product
- Click Remove Product
- Choose the reason for your cancellation
- Click Cancel Subscription
Can I change my delivery schedule or skip a shipment?
To make changes to your delivery schedule, follow the steps below.
- Log into your Fresh Clean Threads account
- Click Upcoming Orders
- Select the subscription pack you’d like to edit
- Click Edit Schedule
- Click Skip next charge to skip a shipment, or
- Choose your updated frequency and/or charge date
- Click Save changes
How do I change my payment method?
To update the credit card for your subscription, follow the steps below.
- Log into your Fresh Clean Threads account
- Click Account Details
- Under Payment Method, click Edit
- Enter your new payment details
- Click Update card
How can I add or change the items in my subscription?
To change the items in your subscription, follow the steps below.
- Log into your Fresh Clean Threads account
- Click Upcoming Orders
- Select the subscription pack you’d like to edit
- Click Add products to add additional items to your shipment
- Click Swap product to choose a different subscription
How are the subscription pack colors selected each month? Where can I find the monthly subscription pack colors?
Our rotating Bold, Foundation, and Basic 3-packs change every month to add variety to your closet. We often choose seasonal colors for our Bold and Foundation packs! If you’re signed up for a rotating subscription pack, we’ll email you with the updated pack colors at the beginning of the month, and you can always find the current pack colors here.
Can I choose custom colors for my subscription order?
Our team puts together our subscription packs thoughtfully with color combinations we think you’ll love. While our existing packs aren’t customizable, you can always build your own custom bundle here! You’ll be able to select whichever 5 colors you want (and you’ll still receive bundle savings!).
Got questions about something else? Check out our FAQ page!