What is Club FCT?
Club FCT is our annual membership program that offers all the best perks! As a Club FCT member, you’ll receive exclusive savings and priority access.
What are the benefits of Club FCT?
As a member of Club FCT, you’ll enjoy:
- 20% off everything*
- Extra 5% off discount codes
- Free shipping on every order
- Early access to sales and product launches
- Priority customer support
*Except for Sale Collection items, subscription orders, gift cards, and membership cards.
How do I enjoy my Club FCT benefits?
As long as you’re using your Club FCT membership email address, your benefit savings will automatically be applied to your order during checkout. Make sure to start the checkout process to see the benefits appear —you won’t see them yet when adding items to your cart.
Your early access to sales and launches will be sent over to you via email, so make sure to keep an eye on your inbox.
Our customer experience team keeps a special eye out for our Club FCT members—your emails automatically jump to the top of our support@freshcleantees.com inbox, so just send us a message and we’ll get back to you as quickly as we can.
Will I get a physical membership card?
We don’t currently offer physical membership cards.
How do I join Club FCT?
Joining Club FCT is easy—just visit our Club FCT membership page and click the add to cart button. Or, you can add a Club FCT membership 5-pack to your cart! From there, you’re added to the club, and we’ll automatically renew your membership every year using the payment method you use at checkout.
Do I need a freshcleanthreads.com account to join Club FCT?
It’s not required, but we recommend it! That way, you can see the details of your upcoming auto-renewal and make changes to your membership.
Is the Club FCT Membership fee a recurring charge?
Yes. Your Club FCT benefits are automatically renewed (using your original payment method) 12 months from the date of purchase or previous renewal date.
Can I cancel, pause, or return my Club FCT membership?
You can cancel your Club FCT membership by visiting the Membership tab of your Account page. From there, click Turn Off Auto-renew. There are no termination fees or hidden costs to cancel. Your membership benefits will remain active until 12 months from your last renewal date.
All purchases of Club FCT membership are final and cannot be returned, refunded or paused.
How can I change the payment method for my Club FCT membership?
To update the payment for your Club FCT membership, follow the steps below:
1. Log into your Fresh Clean Threads account
2. Click Membership
3. Under Payment Method, click Edit
4. Check your email inbox—we will send an email with a link to update your payment method
Why aren't my Club FCT benefits working?
Your Club FCT benefits are linked to the email address you used to purchase membership, so you need to use that same email to access your benefits. Your discounts and free shipping benefits will be visible on the shipping page of check out.
It's also possible that we were unable to renew your membership due to your payment method requiring an update. If that is the case, your membership has been canceled, but you can easily rejoin Club FCT by adding the membership to your cart when placing your next order with us and using your updated payment method.
If you’re having trouble beyond that, please reach out to our customer support team (support@freshcleantees.com) and we can help.
Got questions about something else? Check out our FAQ page!