Automatic Renewal and Cancellation of Subscriptions and Memberships
We offer our customers a subscription option that is an automatic, recurring subscription to our products in a frequency, quantity, and variety of their choosing based on the options available (each a “Subscription”). You can find specific details regarding your Subscription by logging into your account and clicking the “Manage” under “ThreadBox” or by emailing us at support@freshcleantees.com with your order number(s) and email address.
We offer our customers a membership option that is an automatic, recurring membership that provides ongoing membership benefits for an annual fee (each a “Membership”). You can find specific details regarding your Membership by logging into your account and clicking the “Manage” under “Club FCT” or by emailing us at support@freshcleantees.com with your order number(s) and email address.
By purchasing a Subscription or Membership, you acknowledge and agree that PAYMENTS ARE CHARGED ON THE DAY YOU SIGN UP FOR THE SUBSCRIPTION OR MEMBERSHIP AND THAT YOUR SUBSCRIPTION OR MEMBERSHIP WILL AUTOMATICALLY RENEW AT EITHER A MONTHLY, BI-MONTHLY, OR QUARTERLY OR ANNUAL FREQUENCY, DEPENDING ON THE SUBSCRIPTION OR MEMBERSHIP OPTION YOU SELECT, AT THE PRICE PRESENTED TO YOU AT CHECKOUT, WHICH WILL DEPEND ON THE PRODUCT YOU DECIDE TO PURCHASE AND ANY APPLICABLE TAX.
YOUR SUBSCRIPTION OR MEMBERSHIP WILL CONTINUE INDEFINITELY UNTIL CANCELLED BY YOU OR TERMINATED BY US IN ACCORDANCE WITH THESE TERMS.
By purchasing a Subscription or Membership, you accept responsibility for, and agree to pay, all Subscription or Membership Fees, plus any applicable tax, prior to cancellation of your Subscription or Membership. You affirmatively and expressly authorize us to charge your payment provider when your Subscription or Membership begins, and again at the beginning of any subsequent renewal term. If your payment details change, your card provider may provide us with the updated payment details. We reserve the right to use these updated details for future charges in order to help prevent any interruption to the delivery of the Services.
Upon renewal of your Subscription or Membership, if Fresh Clean Threads does not receive payment from your payment provider, (a) you agree to pay all amounts due on your account upon demand and (b) you agree that Fresh Clean Threads may either terminate or suspend your Subscription or Membership and continue to attempt to charge your payment provider until payment is received (upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received).
The specific dollar amount charged for repeat deliveries may differ from the amount charged for the initial Subscription or Membership order or other repeat deliveries if coupon or promo codes are used or if prices are updated by Fresh Clean Threads.
If the regular price to renew your Subscription or Membership increases, or any terms regarding the automatic renewal or your Subscription or Membership changes, Fresh Clean Threads will notify you of any such increase or change in writing prior to the commencement of the next renewal term to or in which the increase or change applies.
YOU MUST CANCEL YOUR SUBSCRIPTION OR MEMBERSHIP BEFORE IT RENEWS TO AVOID INCURRING A SUBSCRIPTION OR MEMBERSHIP FEE FOR THE NEXT RENEWAL TERM. You may cancel your Subscription or Membership at any time. The account will remain active for the remainder of your billing cycle, but you will not be charged for the next renewal term unless you purchase another Subscription or Membership.
If you want to cancel your subscription, please log in to your account, click “Manage” under “ThreadBox” here, and select the Subscription you would like to cancel. You may also contact us at support@freshcleantees.com. If you choose to cancel your Subscription prior to the next renewal period, we will terminate your Subscription and will not charge your payment provider for the subsequent renewal period. You may also update the date for your next delivery or skip an upcoming delivery - you will not be charged for skipped deliveries.
If you want to cancel your membership, please log in to your account, click “Manage” under “Club FCT” here. You may also contact us at support@freshcleantees.com. If you choose to cancel your Membership prior to the next renewal period, we will terminate your Membership and will not charge your payment provider for the subsequent renewal period.
You agree that we may either terminate or suspend your Subscription or Membership for any reason at any time in our sole discretion. You will not be responsible for payment of any Subscription or Membership terminated or suspended by us.